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Minnesota Thermal Science is dedicated to providing services that enhance our client’s overall product experience and help them achieve unparalleled performance and project success. MTS product quality is matched only by the flexibility and performance of a full range of client support services. Such services include design consulting and prototyping, qualification testing, refurbishment and kitting, co-branding, a comprehensive reverse logistics program, and implementation. Clients may also take advantage of customized product service agreements/leasing.
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All MTS solutions are designed with longevity and reusability in mind. In addition to consistent superior performance, clients benefit from a robust reverse logistics system, Credo Encore, designed to maximize return-on-investment. The Credo Encore application assists in managing the complexities of reverse logistics by offering a web-based capability that allows clients to track individual shipments and transportation cycle, and receive notifications for refurbishments and replacement component due dates, as well as customized client reports.
What MTS provides to clients:
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Education, training and deployment assistance on reverse logistics |
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Web-based software application |
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Software capabilities that automate alerts |
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Track/trace of product by pallet and/or individual units throughout transportation cycle |
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Coordination with freight and common carriers – domestic and international shipment for reverse logistics requirements |
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Credo Encore can trace the location and condition of your MTS shippers, from warehouse to processing center to client sites -- and then back, for refurbishment and re-use. The web-based application is straightforward and easy to use, and allows our clients an unprecedented view into the distribution of valuable assets.
Additionally, MTS is partnering with logistics companies like Federal Express and UPS, to provide immediate updates on pickup and delivery of the shipping units. This allows accurate and dependable reporting on where each individual unit is, when it was delivered, and when it was returned.
Credo Encore also records any maintenance done to the shippers, a complete history of where they have been, when they were refurbished, and how long they have been in service. Aging and maintenance reports can be used to make decisions about when to replenish, repair, or replace a shipper. Inventory and return percentage reports can help analyze which client locations are returning shippers for re-use and which are not.
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Companies call upon MTS to help their internal team adapt to handling critical payloads in a new environment. We offer full implementation services that range from a single product training seminar to complete project management in the deployment and refurbishment of products and services in a new reverse logistics model.
If you need expert consultation and service to address your temperature-control challenge, MTS can help. Contact us today about how we can help implement your thermal protection system.
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